Get in Touch With Us
Got a question about how we review offshore sportsbooks, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach the therunnersports.com team and what you can expect once you do.
How to Reach the Offshore Sportsbooks Team
Email is the best way to contact us. We read every message that comes in and generally respond within two business days, though it can take a little longer during busier stretches. Please write to us at [email protected].
If you can, tell us briefly what your message is about — a question on a specific sportsbook, a suggested correction, or general feedback — so it gets to the right person faster.
What You Can Get in Touch About
- Questions about our offshore sportsbook reviews — If something in a review of Lucky Rebel, Bovada, BetOnline, or any other sportsbook we cover isn't clear, ask us directly.
- Corrections and updates — Offshore sportsbook bonuses, terms, and licensing details change. If you notice something that looks outdated on the site, we want to know so we can check and update it.
- Content suggestions — If there's an angle on offshore betting sites, banking methods, or a specific sportsbook you'd like us to cover in more depth, tell us what you have in mind.
- Site or technical issues — If a page isn't loading properly or a link is broken, let us know the page and what happened so we can look into it.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time, independent of contacting us.
What This Page Cannot Help With
We're an independent review and comparison site — we don't operate any sportsbook, hold customer funds, or process bets or withdrawals. If you have an issue with a deposit, a payout, a bonus credit, or your account at a specific offshore sportsbook, you'll need to contact that sportsbook's own customer support team directly, since we have no access to player accounts or the ability to intervene in a dispute. This is also worth remembering more broadly: offshore sportsbooks are licensed outside the US (typically in jurisdictions such as Curaçao, Panama, or Costa Rica), and they operate outside US state regulation. That means the dispute-resolution channels, fund segregation rules, and consumer protections that apply to a licensed US sportsbook don't apply here. If a payout dispute arises, your recourse is limited to the sportsbook's own support process.
How We Handle What You Send Us
Every message is reviewed by a person, not answered with an automated reply. We aim to get back to you within two business days. Reader feedback genuinely shapes how we cover this space — if you've had a direct experience with any of the sportsbooks we reference, including non-GamStop casinos in the UK for readers outside the US, that context helps us keep our coverage grounded and current.
Before You Get in Touch: A Few Things Worth Knowing
Since a lot of the questions we receive touch on the basics of offshore sports betting, a quick recap may save you a message:
- Offshore sportsbooks accepting US players are licensed outside the US and are not regulated by any US state gaming authority. Whether it's lawful for you personally to use one depends on where you live — check your own state's laws before signing up, as this varies and we can't give you a definitive legal answer.
- Welcome bonuses always carry rollover or wagering requirements, minimum odds, and time limits — never take a headline bonus figure at face value without reading the terms attached to it.
- Betting involves real financial risk. There's no guaranteed way to win, and offshore sportsbooks carry the added risk that a payout could be delayed or, in rare cases, refused, since US consumer protections don't apply.
- Our rankings are based on independent research into odds, market coverage, banking options, payout speed, and reputation — no sportsbook pays for a better position on our list.
You must be 21 or older (or the minimum legal betting age in your jurisdiction, if higher) to use any sportsbook we discuss. If gambling stops feeling like entertainment, the National Council on Problem Gambling helpline (1-800-GAMBLER) is available for free, confidential support.
Ready to Send Us a Message?
Whatever the reason — a question, a correction, or feedback on our coverage of offshore sportsbooks — we'd rather hear from you than have you guess. Email us at [email protected] and a real person on our team will get back to you.